AI and it's future in decision making

Business Strategy
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1

If an AI could accurately predict customer behaviour five years into the future, would the role of strategic planning shift from decision-making to decision-curation, and how should product teams prepare for that evolution?

2

Possible Response:

  • The accuracy and reliability of AI predictions may lead to a shift in the role of strategic planning from decision-making to decision-curation.
  • Strategic planning may become more focused on curating and implementing the recommendations generated by AI.
  • Product teams should prepare for this potential evolution by:
    • Ensuring strong collaboration and communication between AI systems and decision-makers.
    • Continuously monitoring and updating AI algorithms and data sources to ensure accuracy.
    • Developing a system to integrate AI insights into the decision-making process.
    • Training employees to understand and interpret AI-generated data and recommendations.
    • Building a culture of data-driven decision-making to facilitate the adoption and acceptance of AI insights.
    • Identifying potential ethical and legal implications of relying on AI for decision-making.
    • Continuously evaluating the effectiveness of AI in the decision-curation process.
    • Developing contingency plans in case of AI system failures or incorrect predictions.
  • Ultimately, product teams should be prepared to incorporate AI as a valuable tool in the decision-curation process, rather than solely relying on it for decision-making.

Disclaimer: This is an AI-generated response from Strivo.ai. For deeper insights and real-world perspectives, refer to the expert opinions below. You can also use the Summary feature to compile AI and expert insights into a structured overview.

3

Very apt point @pranjal. But curating the right decision will become important. Imagine having a plethora of AI based decisions but which ones to curate will be the question

@ocorreia your opinion?

4

Honestly, if AI can predict customer behavior 5 years in advance, our job as product folks won’t disappear — but it’ll change. Instead of spending time figuring out what to do, we’ll spend more time picking the right path out of many options AI gives. More like filtering than planning from scratch. But we’ll still need to ask — does this match our values, our brand, or will it backfire later?